I took my cat to get his yearly vaccine and the staff were really friendly and great. I will be using their services again in the future
I’ve been to a few vets having many animals. But this one?? By far the best. Everyone here is so polite and respectful and you can tell they love the animals and it’s not just a “job”. They are so polite and ready to help you. They will happily answer any questions and make sure you understand so you don’t end up unsure. They love the pets and with my severe anxiety. They don’t make me stress at all. They help me feel calm and listened too. I don’t stress about my cat going here. Soon all my animals will be going here.
I’ve been to a few vets having many animals. But this one?? By far the best. Everyone here is so polite and respectful and you can tell they love the animals and it’s not just a “job”. They are so polite and ready to help you. They will happily answer any questions and make sure you understand so you don’t end up unsure. They love the pets and with my severe anxiety. They don’t make me stress at all. They help me feel calm and listened too. I don’t stress about my cat going here. Soon all my animals will be going here.
I have just taken my two dogs to Dagenham Goddard vets.
I cannot praise the staff enough they were polite friendly and very knowledgeable. My dog can be a little reactive to being touched but Dianne and Laurence were amazing with him very patient and kind and managed to get a blood test with no problems.
I have just taken my two dogs to Dagenham Goddard vets.
I cannot praise the staff enough they were polite friendly and very knowledgeable. My dog can be a little reactive to being touched but Dianne and Laurence were amazing with him very patient and kind and managed to get a blood test with no problems.
*** One of the best veterinary practices I have ever been to ***
Today I had the pleasure of speaking with one of the registered veterinary nurses at the Goddard Dagenham branch as I needed an urgent appointment for my cocker spaniel. I was speaking to a lovely lady called Dianne. My cocker spaniel was in an argument with one of my other dogs and was injured Superficially, I’m just not acting herself. Even though they were very busy, Dianne went out of her way to make space in the diary to accommodate my Jessie . Dianne was so professional during the conversation she put my mind that is straight away reassuring me that I have a consultation with an excellent vet Lawrence. When I attended the practice, I was greeted with warm faces and very reassuring knowledgeable comments that really put my mind at is. Dianne, you are amazing. I had to consultation with veterinary surgeon Lawrence, who gave my animal a full check over from nose to tail. Every step of the way he explained why he was doing and gave me great advice on how to prevent this happening again. From someone that suffers with partial blindness, Lawrence read through all the information packs just so I would understand fully the steps I need to take to prevent this situation happen again. He was excellent and gave my animal, some pain, relief and prescribed pain relief for the next couple of days so Jessie would not be in pain. He even went as far as to give me a contact number for a dog trainer that specializes in reactive dogs, which I thought was so kind and professional. I honestly would recommend this veterinary practice to everybody I meet. I wish there was more people in the world like Dianne and Lawrence. Thank you both so much. From me and Jessie
*** One of the best veterinary practices I have ever been to ***
Today I had the pleasure of speaking with one of the registered veterinary nurses at the Goddard Dagenham branch as I needed an urgent appointment for my cocker spaniel. I was speaking to a lovely lady called Dianne. My cocker spaniel was in an argument with one of my other dogs and was injured Superficially, I’m just not acting herself. Even though they were very busy, Dianne went out of her way to make space in the diary to accommodate my Jessie . Dianne was so professional during the conversation she put my mind that is straight away reassuring me that I have a consultation with an excellent vet Lawrence. When I attended the practice, I was greeted with warm faces and very reassuring knowledgeable comments that really put my mind at is. Dianne, you are amazing. I had to consultation with veterinary surgeon Lawrence, who gave my animal a full check over from nose to tail. Every step of the way he explained why he was doing and gave me great advice on how to prevent this happening again. From someone that suffers with partial blindness, Lawrence read through all the information packs just so I would understand fully the steps I need to take to prevent this situation happen again. He was excellent and gave my animal, some pain, relief and prescribed pain relief for the next couple of days so Jessie would not be in pain. He even went as far as to give me a contact number for a dog trainer that specializes in reactive dogs, which I thought was so kind and professional. I honestly would recommend this veterinary practice to everybody I meet. I wish there was more people in the world like Dianne and Lawrence. Thank you both so much. From me and Jessie
I recently had an incredibly disappointing and frustrating experience with Dr. Laurence B and Fran the receptionist at Goddard Vets. I took my beloved pet in as she was unwell. At the time there was no vets available so the receptionist Fran had a look and told us it was flystrike, even though she was not a vet and is not insured to tell us. She told us to leave the cat, and when the vet comes back he would have a look and call us straightaway. She told us the price for this would be 200-400 no more than that.we kept waiting for a call, we called many times no answer. Then Fran answered and said vet is with her will update us after he has taken look. However on the contrary, Dr. Laurence B’s behavior was shockingly unprofessional and disheartening. Dr. Laurence B performed a procedure on my pet without consulting me or obtaining my authorization. I was horrified and felt completely blindsided. This lack of communication and disregard for my consent is utterly unacceptable. Then he gave me a bill of £570, which falsely included a bill for consultation of £88 which we didn’t have. From the moment we walked in to pick up my pet, it was clear that Dr. Laurence B had no genuine interest in my pet's well-being, His demeanor was cold and dismissive, making the entire visit feel like an inconvenience rather than a compassionate healthcare service.
He told us we can pay £400 but he will not give medicine, and told us the cat will eventually die.I left feeling extremely upset and anxious about my pet’s health. This experience was deeply unsettling and has made me seriously reconsider the validity of Goddard Vets. Dr. Laurence B’s lack of empathy, professionalism, and respect for my role as my pet's owner was a huge letdown.
I would not recommend him to anyone who cares about receiving attentive and compassionate veterinary care. My trust in this practice has been severely shaken, and I am truly disappointed.
I would just like to thank Fran for taking the time to go through all information regarding our new member of the family, even though we kept her past the end of her shift. Very professional and friendly. Thank you very much for making our first experience with Goddard vets a great one.
