Dog & Cat Vets in Dagenham

Dagenham Vets4Pets Ltd in Dagenham, Greater London, boasts a solid 4.4-star rating based on 478 reviews, indicating a generally positive reputation. However, recent individual reviews highlight some concerning experiences, particularly involving a vet named Steve. Multiple reviewers have reported negative encounters with him, describing his behavior as condescending and rude during consultations, which has led to dissatisfaction and complaints. Despite these instances, the clinic appears to have a supportive and competent team overall, as evidenced by other positive experiences. One reviewer praised the exceptional service they received during their pet’s first visit, noting the staff's understanding and efficient handling of a surgical procedure. This suggests that while there are areas needing improvement, particularly in communication and empathy, the clinic is capable of delivering high-quality care. The clinic also functions as a Veterinary Nurse Training facility, potentially offering advanced care and knowledge in veterinary practices. However, the reviews emphasize the necessity for the clinic to address customer service concerns to maintain its reputation. In summary, Dagenham Vets4Pets Ltd is a well-regarded veterinary clinic with a broad client base, reflected in its high number of reviews. While there are commendable aspects of the clinic, recent negative feedback, particularly about individual staff members, suggests areas for improvement, especially in customer relations and empathy during difficult situations.

YourVets, located in Dagenham, is a veterinary clinic that offers a range of services, including a Veterinary Nurse Training facility and emergency veterinary services with extended hours. It is well-regarded in the community, with a Google Maps rating of 4.2 stars from 400 reviews, indicating a generally positive reputation based on a substantial number of customer experiences. The clinic has received mixed feedback from individual reviewers. Positive reviews highlight the attentive and professional care provided by the staff, with particular mentions of individuals like Tilly, Shannon, Mel, and Nasir. Reviewers like Shizzyy Kumar and Z R appreciated the attentive and flexible service, especially in managing tricky situations with pets. ModjoJOJO praised the clinic for its prompt response and effective emergency care, noting that their pet's costs were covered by insurance and emphasizing the staff's kindness and professionalism. However, there are also negative experiences reported. Nadia Ahmed shared a concerning experience regarding the mismanagement of her cat Mowgli's health condition, which led to a delayed diagnosis of a tumour. Her review highlights potential issues in the clinic's diagnostic processes, contrasting sharply with the overall positive sentiment from other reviewers. Overall, YourVets in Dagenham is seen as a caring and professional establishment with a strong emphasis on emergency care and customer service, although there may be areas for improvement in diagnostic accuracy. The clinic's broad range of services and a generally favorable reception from many clients make it a significant option for pet owners in the area.

Goddard Veterinary Group Dagenham is a veterinary clinic located in Dagenham, Greater London. With a Google Maps rating of 4.3 stars based on 109 reviews, the clinic generally receives positive feedback from its clients, highlighting its experienced and compassionate staff. Several specific reviews praise the clinic's staff, particularly individuals such as Dianne, a registered veterinary nurse, and veterinary surgeon Lawrence. Clients appreciate their professionalism, knowledge, and the personalized care they provide. For instance, Dianne is noted for her ability to accommodate urgent appointments and offer reassurance to worried pet owners, while Lawrence is recognized for his thorough and patient explanations, especially to clients who may have additional needs, such as those with partial blindness. However, not all feedback is positive. A significant negative review highlights concerns about communication and consent, with a client expressing dissatisfaction over an unexpected procedure and higher than anticipated costs. This experience has led to a serious reconsideration of trust in the clinic for that client. Overall, while the majority of reviews are positive and emphasize the clinic's caring approach and knowledgeable staff, potential clients should be aware of the mixed feedback regarding communication and pricing. Transparency in pricing is somewhat addressed, with a quoted range for services provided in one review, but it appears that there may be inconsistencies in billing as noted by another client. In summary, Goddard Veterinary Group Dagenham is generally well-regarded, especially for its staff's commitment to animal care, though attention to communication and pricing transparency might enhance client trust further.

Goddard Veterinary Group - Dagenham Broad Street, located in Dagenham, Greater London, is a well-regarded veterinary clinic offering extensive care for pets. With a solid rating of 4.3 stars from 86 reviews on Google Maps, the clinic is respected for its quality service. The clinic is also a Veterinary Nurse Training facility, which indicates a commitment to education and high standards of veterinary care. Customer feedback highlights the clinic's friendly and professional staff, with particular praise for the receptionists and veterinarians. Long-term clients like Carol Green and Ryan speak highly of the clinic's consistent care over the years, emphasizing the value of the personalized service they receive. Newer clients, such as Sarah Taylor, have also reported positive first experiences, noting the knowledgeable and accommodating staff who go above and beyond, even providing detailed information about parking. The clinic's ability to offer same-day appointments, as shared by Sarah Frost, is noted as a rare and appreciated service, especially for urgent needs. This flexibility, along with the clinic's welcoming atmosphere, contributes to its strong reputation among pet owners in the area. While the overall rating is slightly below the excellent threshold of 4.5 stars, the abundance of positive, detailed reviews suggests that Goddard Veterinary Group - Dagenham Broad Street is a reliable choice for pet care. No transparent pricing information is provided, but clients appreciate the comprehensive advice on health plans and pet care offered during visits.